NLP and the New Manager

Table of Contents

1. New Managers, new skills

2. Key Elements of NLP for business

3. Managing upwards

4. Managing your career path

5. Motivating

6. Getting your own way

7. Giving feedback, taking criticism

8. Resource management

9. Remote management

10. Leading, chunking and delegating

11. Catalysts for creativity

12. The power of benchmarking

13. Expect the unexpected

14. Where to next?

Appendix

Index



What makes one person capable of selling a £60,000 car when another, equally experienced, sales professional simply cannot do it convincingly? How can a manager distil the essentials of success from the first person's method and use them to help the second? It is possible to do it, cloning the success without having to clone the person. But it takes rather more application that the somewhat hit-and-miss process that goes under the name of 'sharing best practice'.

Mediating between quite different mindsets is one of the key skills of practical management. But it needs understanding, backed up by techniques you can learn and use.

Inside this book are all the tools and guidance you need to put Neuro Linguistic Programming (NLP) to work and master the 'soft skills' vital to today's New Manager.


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